I had a great Christmas and to my surprise received a new Kindle Paperwhite. I’ve been a proud, addicted owner of a Kindle 2 since
their launch and had lusted after the cute tiny Paperwhite from the first commercial. So, I abandoned my faithful 2, curled up with my cute new baby to enjoy all that the latest and greatest had to offer. I was about to be surprised in a different way as I discovered there are less, not more, whistles on my new toy such as no text to speech.
I’m not alone in my love of Kindle. My kids and grandkids have Kindles. It was through a series of events in helping each other with all these gadgets I discovered Kindle has made a major unpleasant change. Due to the new Cloud feature, a person is more or less, in this bloggers opinion, renting books rather than purchasing.
Let me explain. With the old Kindle, you could archive some books and retain others on the device itself. Should you deactivate your Kindle the books on your device (Kindle) at the time of deactivation would remain available and saved. The archived books were no longer available as these books remained on the Amazon.com Website.
However, the new Kindle devices work different. Should you deactivate your device, Amazon wipes your Kindle brand spanking clean. How do I know? Because we did this with ours, I wanted to change the name of my account to separate it from the old Kindle. All books I’d purchased were lost and I was unable to access on them my new Kindle unless I reactivated it with the old account. The books were sent to Amazon’s Cloud.
I spoke with customer service and voiced my concern. Their response was that I wasn’t the only person who felt this way. The customer service rep continued to say over and over that Amazon would hold my books on their website in the Cloud until I activated another device to access them. So I ask him, “Am I renting these books or buying them?”
A little flustered he responded that the Paperwhite would hold up to 1100 books. However, I was correct that when the Paperwhite or Kindlefires are deactivated, unlike the old Kindles, all books are transferred to the Cloud where they remain until reactivated. My old Kindle is looking pretty good now…
What do you think? Are we buying or renting?
Let me know your thoughts…
Better yet let Amazon.com know your thoughts.